Privacy Policy
Effective date: June 29, 2025
1. Introduction
MailGenius AI (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.
2. Data We Collect
- Account information: email address, name, and password hash (authentication is handled by our backend auth provider).
- Usage data: emails generated, feature usage, and approximate timestamps.
- Prospect data: names, job titles, company names, and any URLs you voluntarily enter to personalize emails.
- Billing data: payment information is processed by our payment processor; we do not store full payment card details.
- Technical data: browser type, IP address, and cookies for security and analytics.
3. How We Use Your Data
We use your data to:
- Provide and improve the Service
- Generate personalized email copy on your request
- Process subscriptions and send billing notices
- Respond to support requests
- Maintain security, prevent fraud, and enforce our Terms
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process personal data based on one or more of the following grounds: your consent, performance of a contract, compliance with legal obligations, or our legitimate interests in operating and securing the Service.
5. Data Sharing
We do not sell personal data. We share data only with trusted service providers necessary to operate the Service (e.g., cloud hosting, authentication, payment processing), and only under contractual confidentiality and security obligations. We may disclose data if required by law or to protect our rights.
6. International Transfers
Your data may be processed in countries outside the European Economic Area. When this occurs, we rely on appropriate safeguards, such as standard contractual clauses approved by the European Commission, to protect your data.
7. Data Retention
We retain your account data and generated emails for as long as your account is active. After account deletion or subscription cancellation, we delete or anonymize personal data within 30 days, unless a longer retention period is required by law or for legitimate legal disputes.
8. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at contact@mailgenius-ai.lovable.app. We will respond within one month.
9. Cookies and Analytics
We use essential cookies to keep you signed in and secure. We may use analytics cookies to understand how the Service is used. You can manage cookie preferences through your browser settings.
10. Children
The Service is not intended for children under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email or through the Service. The effective date at the top of this page reflects the latest revision.
12. Contact
For privacy questions or to exercise your rights, contact us at contact@mailgenius-ai.lovable.app.